Cash in! Investigation in immersion in the large-scale distribution.

Summary Marlène Benquet spent three years investigating one of France's leading retail companies: first as a cashier, she then did an internship at the group's headquarters and another within the majority union organization. The identity of the founders ("grocers") has been turned upside down by the arrival of new financial shareholders: management by promotion has largely disappeared, and all employees have difficulty accepting what they experience as growing insecurity. So why do they accept these weakening reorganizations?" I wanted to know what it was like to be a cashier to understand why they did not revolt or, in any case, less than in other professional sectors." At headquarters, compartmentalization is the rule: it is impossible to move to other departments without a good reason. As for the majority union organization, how did it manage to establish itself? Neither "membership" nor repression is enough to explain why employees are involved in their work. More akin to a game of go than chess, the employers' strategies neutralize the employees but do not subdue them.