Generation Y and public management: what are the issues?

Summary The press often talks about young people born between the early 1980s and the mid-1990s, who have grown up with new information and communication technologies (NICTs), particularly social media, and who are referred to as "Generation Y". The first part of the book highlights, based on the work of researchers, some of the characteristics of Generation Y, in particular its close relationship with NICTs. The second part of the book analyzes the ways in which French, European and foreign administrations are adapting. In addition to reflecting on human resources management practices, this book invites managers in the public and private sectors to undergo a profound cultural change.