Design of serious games for teaching industrial engineering methodologies : A design process based on V-model and an application in innovation engineering.

Summary Serious games (SGs) seem to be an appropriate educational format for learning about industrial engineering (IE) methodologies, which involve people following a process under certain conditions to achieve collective performance. But JS design studies have several limitations to date . one of them is that both designers and IM teachers are without specific expertise in game design. This thesis aims to propose a design process adapted to JS on IM methodologies. We make five contributions. First, we propose a design language to represent the structure of a JS in a hierarchical manner. Second, we propose a generic design framework for a JS following a standard V-model and a participatory approach to progressively define, verify and validate the structure of the JS. Third, we propose a model to decompose an IM methodology into seven categories of descriptive elements, so that they can be specified as learning objectives. Seven experts were asked to use it to describe twelve IM methodologies they are familiar with. Fourth, we propose a V-model adapted for IM games, which helps explain how the descriptive elements of a given methodology can inspire each JS design object. Our fifth and final contribution is the actual development of an innovation engineering JS specifically for teaching the Radical Innovation Design (RID) methodology. Twelve design sessions were required to follow the design process of the V-model. His game scenario involves expressing and diminishing pockets of value in the context of urban mobility. The game consists of six episodes, a game board inspired by the RID process, seven decks of cards, sophisticated game mechanics, and simple two-dimensional scoring to both maximize utility for mobility users and business opportunities for one's own mobility business. We organized two validation experiments with four experienced subjects and three innovation novices. The validations showed that the game provides a playful learning experience, validating the RID game itself and, in turn, partially validating the adapted V-model. This research provides designers with a structured process that relates the design elements of the JS to the objects of the IM methodology. The complete design of a JS within an innovation engineering methodology should be replicable in other IM domains.